VALUE TO MEMBERS

Our group has built a solid reputation in the FMCG sector, forging partnerships with independent retailers and wholesalers in its quest to build better businesses. The Group, which was established in 2001, has achieved success through strong relationships with its members and suppliers, a committed team of employees, entrepreneurial leadership and heavyweight knowledge. UMS provides a total business solution that enables its members to compete competitively and effectively in a range of FMCG categories.

Personalised member interaction

OneCustomer Relationship Officer per 12 members Debtors Clerk per 15 members Business Development Manager per 15 members National or Divisional Buyer per 15 members Marketing Manager per 20 members General Manager per 40 members

Products and Services

Group Marketing

Our National Marketing team ensures that our members remain at the cutting edge of the FMCG market, keeping them informed and with access to the various value-added products available.

National Marketing also ensures the communication of all critical information to our members, suppliers, staff and industry.

UMS has a reputation in the FMCG industry for its innovative marketing across a broad range of formats, including print, radio, social media, outdoor, electronic (such as SMS campaigns), instore and branding of delivery vehicles.

The UMS marketing teams work together with their members to advise and guide, facilitate and implement media campaigns and promotions, UMS members have access to media support, leaflet design and printing at competitive rates, individual store marketing campaigns, consumer promotions and competitions, exterior and interior signage, staff uniforms and point of sale material.

Group Finance

Our Finance team is responsible for providing a hassle-free and professional service, allowing our members to focus on their core business. Each member is provided with a single contact person dealing with all queries pertaining to their account.

Group Merchandise

Our team of National Buyers focus on achieving the best possible price across the widest range.

Group IT

Our IT systems are at the forefront of the industry. PHOENIX, our in-house customer management system, gives our members the ability and convenience to manage all aspects pertaining to product and pricing from their own offices.

“By dedicating ourselves to the task of ‘Building Better Businesses’, we are able to provide our members with a total ‘one-stop-shop’ basket of products, designed to ensure that our independent entrepreneurs become the leading and preferred brands within the communities we serve.”

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